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Hypercom ICE 5500 Terminal

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Flexibility and affordability are keywords that define the web-enabled Hypercom ICE 550 credit card terminal.  Featuring a user-friendly, large LCD display along with the 12 key elastomeric water and splash resistant keypad, the ICE 550 gives the merchant all of the traditional transaction and credit card processing functions.

A web-enabled POS (point-of-sale) terminal, the ICE 5500 comes through with exciting features such as ERC (electronic signature and receipt capture) and the ability to use its triple track reader to read driver's licenses to ensure positive ID.  Touch screen graphics permit customized advertising for customer loyalty programs and in-store promotions directly at the point of sale (POS).

Lowering transaction costs is always an important point for merchants.  Having the fastest dial-up capability industry wide is what set the Hypercom ICE 5500 apart from the rest.  Its software is also backward compatible with the ICE 5000 software.  This reduces certification time.

The ICE 5500's SureLoad® thermal printer eliminates paper jams, supports longer paper rolls for less time between paper changes, and prints receipts in just half the time of the previous generations of printers.

Combining the full features of a POS appliance along with an infrastructure that provides quick and cost-effective integration of new applications, the Hypercom ICE 550 proves to be one of the most innovative and simple point of sale solutions available.


Hypercom ICE 5500
Fast, interactive POS terminal with integrated printer


Card Reader

Magnetic stripe: Tracks 1,2, 3; 1, 2 or 2, 3 (standard); JIS tracks (optional); reliability, 400,000 (calculated)
Chip card: EMV certified; ISO 7816; non-captive; three SAMs
Contactless Payment: Integrated (optional); compliant with MIFARE standards


Modem Hypercom FastPOS 9600 bps, 2400/1200/300bps - V.29, V.22bis, V.22, V.21, synchronous (SDLC) and asynchronous, LAN (optional)
PIN pad port: 4-wire, RS-485
Peripheral: RS-232


LCD: 160 x 80 pixels
Backlight: 50,000 hours (calculated)


DES:Visa PED approved; PIN-ANSI X9.8, MAC-ANSI X9.9 Part 1-ANSI X9.24
Key management: DUKPT or 12 master/session keys


Temperature: 0-45 C/32-115 F
Humidity: Max 85%, non-condensing
ESD: 12,000 volts


Dimensions:10 in x 5.18 in x 2.5 in/22.1 cm x 18.8 cm x 5.6 cm


Elastomeric: 12 keys, water splash-resistant
Reliability: 500,000 keystrokes (calculated)


RAM: 1 MB (standard), 1.5 MB (optional)
RAM back-up: 5-year battery


AC: 85-250 V AC, 50/60 Hz
DC: 24 V, 1 A


Thermal: 576 dots per line;
Reliability: 70,000 impressions (calculated)
Paper roll: 58mm x 50 mm; 80mm diameter (optional)


10,000 hours (MTBF calculated)


Physical: Intrusion detection and secure CPU


1.5 lbs/0.68 kg approximate weight


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ICE 5500 Features:

Get affordable ePOS-infocommerce® functionality and
Web connectivity:
Quickly processes all types of credit, debit and charge
cards to enhance customer service
Displays advertising, interactive coupons and
promotions to increase sales
Captures signature and receipt data to reduce
Takes up very little valuable counterspace
Incorporates multi-tasking, firewall-protected,
multi-application support

Affordable and Easy to Use

The ICE™ 5500 Web-enabled point-of-sale (POS) terminal delivers innovative features like electronic signature and receipt capture (ERC), in-store promotions and customer loyalty programs. This affordable, easy-to-use device supports both smart card and traditional payment methods.

Large LCD Display

Designed as an integrated unit, the ICE 5500 brings touch-screen graphics technology to the countertop, permitting customized advertising and couponing directly to customers at the point of sale.

Fast 9600 bps Communication

The ICE 5500 FastPOS® modem provides the fastest dial-up capability in the industry, significantly lowering transaction costs. In addition, ICE 5500 software is backward compatible with ICE 5000 software, thus reducing certification time.

Built for Economy, Built for the Future

The ICE 5500 combines the flexibility of a full-featured POS appliance with the infrastructure to quickly and cost-effectively integrate new applications. This combination makes the ICE 5500 one of the simplest and most innovative POS solutions available today.

ICE 5500
Card option
IC card interface ISO 7816 - 1, 2, 3, 4; T=0; T=1; EMV-certified
Smart/memory card Non-captive reader
Contactless card MIFARE standards reader
Card reader
Magnetic stripe Track 1, 2, 3; Tracks 1, 2 or Tracks 2, 3 standard; JIS tracks optional
Reliability 400,000 reads (calculated)
Modem FastPOS 9600 bps, 2400, 1200, 300 bps - V.29, V.22bis, V.22, V.21, synchronous (SDLC) and asynchronous, LAN optional
PIN pad port 4-wire, RS-485
Peripheral RS-232
LCD 160 x 80 pixel graphics
Backlight 3,000 hours (calculated)
Temperature 0-45 C/32-115 F
ESD 12,000 volts
Humidity Max 85%, non-condensing
Dimensions 10.0 in x 5.18 in x 2.5 in/25.4 cm x 13.2 cm x 6.35 cm
Membrane 12 keys, water-resistant
RAM 1 MB standard, 1.5 MB optional
RAM backup 5-year battery
PIN Encryption
Key management Master/session keys (12) or DUKPT
AC 85-250 V AC, 50/60 Hz
DC 24 V, 1A
Type Thermal, 576 dots per line
Paper roll 2.28 in/58 mm wide, 1.97 in/50 mm diameter
3.15 in/80 mm diameter optional
Reliability 70,000 impressions (calculated)
Product lifecycle
Reliability 100,000 hours (calculated), not including printer
Physical Intrusion detector & secure CPU
1.5 lbs/0.68 kg approximate weight

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