Credit Card Chargebacks and Fees

What is a chargeback and are there any fees?

A cardholder may dispute a credit card charge for many reasons, and when they do it is "charged back" to the merchant by the cardholder's bank. The cardholder is within his/her legal rights to begin procedures to dispute the charge up to six months after the date of sale, although in some cases the charge may be disputed up to 3 years after. For complete information on chargebacks, please visit our chargeback FAQ section.

Charge backs and fees: Where do you fit in?

A majority of companies who sell any type of goods will have the occasional charge back. As a merchant you must be aware of the charge back fees involved especially if you consider your self a charge back type of business. Any resell of goods, electrical goods, clothing, etc would be considered as a high risk for charge backs. Please consult with your processor or have one of our sales agents explain the differences and how we can assess your situation.

Back to Credit Card Processing Questions