Credit Card Chargebacks and Fees
What is a chargeback and are there any fees?
A cardholder may dispute a credit card charge for many reasons, and when they do it is "charged back" to the merchant by the cardholder's bank. The cardholder is within his/her legal rights to begin procedures to dispute the charge up to six months after the date of sale, although in some cases the charge may be disputed up to 3 years after. For complete information on chargebacks, please visit our chargeback FAQ section.
Charge backs and fees: Where do you fit in?
A majority of companies who sell any type of goods will have the occasional charge back. As a merchant you must be aware of the charge back fees involved especially if you consider your self a charge back type of business. Any resell of goods, electrical goods, clothing, etc would be considered as a high risk for charge backs. Please consult with your processor or have one of our sales agents explain the differences and how we can assess your situation.
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